AI-Powered Customer Support
Automate your customer support operations, cut costs by 70% and raise customer satisfaction.
Works with Zendesk, Zoho, Zapier and your own SMTP
You don't have to replace your existing systems. Desteq works alongside them.
AI that captures leads, hands off to humans and speaks in your voice
It does more than answer questions. It filters out unqualified conversations, calls a human when needed, and behaves like your own brand.
Capture leads from conversations, follow up only with the right ones
The bot asks for contact details at the right moment; the summary lands in your inbox the instant the conversation ends (or in real time). You spend your time only on customers who are genuinely interested.
- Smart trigger: name and email are requested once intent is detected
- Automatic summary emailed to you when the conversation ends
- Unqualified chats are filtered out — only qualified leads reach you
- Open a ticket in Zendesk/Zoho or push it into your own flow via Zapier
Read the customer's intent, call in a human at the critical moment
Complaints, cancellations, refunds, an angry tone. Desteq scores customer intent in real time. When the threshold you set is crossed, it hands off to an agent automatically or sends an instant notification.
- Intent scoring: complaint, cancellation, purchase, technical support
- Threshold-based trigger — you decide where the line sits
- Automatic handoff or instant notification to an agent
- Handed over together with the complete conversation history
Your bot's personality, tone and sources are yours to control
Formal or friendly? Which documents should it answer from? Set it all from one panel, and always see which source produced which answer.
- Ready-made personas plus custom tone settings
- Add PDF, DOCX and URLs to the knowledge base
- Every answer shows the source it came from
- Fix what it learned wrong in one click
Answer wherever your customers are writing
Automatic replies over WhatsApp Business, Instagram DM and your own SMTP. Whichever channel the customer uses, Desteq works from the same knowledge.
- WhatsApp Business — official Meta Cloud API
- Instagram direct messages (beta)
- Email replies through your own SMTP/IMAP server
- Every channel converges in a single inbox
Live in three steps
In under twenty minutes your first bot starts answering customer questions.
Connect
Hook into your existing systems in one click. CRM, email, chat — all in five minutes.
Train
Upload your documents, teach it your brand voice. The AI is ready in seconds.
Scale
70% fewer support requests, answers around the clock, continuous improvement.
Frequently asked questions
If your answer isn't here, write to us — we reply within 24 hours.
Automate your customer support today
Start on the free plan. No credit card required, live in minutes.